Privacy Policy

Last updated: 10 November 2026

Tesbury Consulting Services is operated by The Trustee for the Place Family Trust, ABN 96 936 101 596. This policy explains how we handle personal information collected through www.tesburycs.com and enquiries about our services. Information handled during a client engagement may also be subject to project-specific privacy and confidentiality arrangements.

Information we collect

When you contact us, we collect the information you provide. This may include your name, email address, telephone number, organisation, project location, support requirements, project stage and timeframe, and the contents of your enquiry.

Please avoid including sensitive personal information or confidential project material in your initial enquiry. We can discuss an appropriate way to exchange further information when needed.

Our website is hosted by Squarespace. When you visit, Squarespace may collect technical and usage information such as your IP address, browser and device details, pages visited, referring website and visit times.

How we use information

We use enquiry information to respond to you, understand your requirements, prepare proposals and communicate about potential or agreed services. Providing information is voluntary, but without sufficient contact details and information about your enquiry, we may be unable to respond or provide meaningful assistance.

We do not retain enquiry details for marketing purposes.

Storage, access and service providers

Our website uses Squarespace, and enquiry emails are handled through Google Workspace. Within Tesbury Consulting Services, access to website enquiries is limited to Adam Place.

Squarespace and Google process information as needed to provide their services. Their systems and service providers may process or store information outside Australia, including in the United States and other countries where they operate. Their privacy information explains these arrangements: Squarespace Privacy Policy and Google Privacy Policy.

We may also disclose information where required or authorised by law, or with your permission. We do not sell enquiry information.

Retention

Unsuccessful enquiries are deleted after 30 days. Enquiry details are not retained for marketing. If an enquiry leads to a client engagement, relevant information becomes part of the engagement records and is handled under the applicable project arrangements and recordkeeping requirements.

Deletion from our active records may not immediately remove copies held in service-provider backups or logs, which are subject to those providers’ retention processes.

Cookies and website analytics

Squarespace uses cookies and similar technologies to operate the website and provide website analytics. These may help us understand how visitors find and use the site. You can manage cookies through your browser settings; disabling some cookies may affect website functionality.

Access, correction and privacy concerns

You can request access to personal information we hold about you, ask us to correct inaccurate information, or raise a privacy concern through our Contact page. Please identify your message as a privacy request and provide enough information for us to understand it. We may need to verify your identity before releasing or changing information.

We aim to respond to privacy concerns within 30 days. If more time is needed, we will explain why. If your concern remains unresolved, you can contact the Office of the Australian Information Commissioner, where the matter falls within its jurisdiction.

Changes to this policy

We may update this policy when our website or information-handling practices change. The current version will be available on this page.